Descrizione


Work ScheduleStandard (Mon-Fri)Environmental ConditionsAdherence to all Good Manufacturing Practices (GMP) Safety StandardsJob DescriptionField Service Engineer GIRMS-IOMS Are you an engineer that thrives with a challenge within a positive and encouraging community? Or used IOMS instrumentation in your career and embraces its science? Then we have a role for you within our diverse service environment!When you’re part of Thermo Fisher Scientific, you’ll do exciting work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.Job Title:
Field Service Engineer (f/m/d) GIRMS-IOMS group (Gas Isotope Ratio Mass Spectrometry - Inorganic Mass Spectrometry)Location/Division Specific Information:
Location (Service Territory):
Italy -
Emilia-Romagna;
Friuli-Venezia Giulia;
Trentino-Alto Adige/Südtirol;
or Veneto .Division:
Analytical Instruments Group (AIG) / Instrument and Enterprise Services (EIS)Position Summary:
The Field Service Engineer (FSE) will conduct instrument repairs, upgrades, installation, and preventative maintenance at customer sites. The FSE will primarily handle an assigned Service Territory, but will provide service in other territories as needed.A day in the Life:
·
Offer specific product support on GIRMS-IOMS Instruments (80%).·
Perform Field Service-related duties in line with internal rules, customer regulations and health and safety guidelines, providing on-site services exceeding customer expectations and ensuring that customers become promoters of our business through positive feedback·
Deliver the highest professional relationship with our customer base raising technical issues to quickly resolve critical tasks in the fastest way possible. Follow TFS ethical business conduct guidelines.·
Provide on-site training relative to system service, maintenance, and basic operation.·
Diagnose problems over the phone and/or using remote software. Follow up to ensure problems were resolved to the customer’s happiness.·
Optimize own work schedule by coordinating with all the required partners for service planning (Dispatch function, Team Leader, Manager);
actively supervises thestatus of contract, warranty and time and ma

Categoria: Engineering



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L'offerta scade il: 16/7/2025

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